Workplace Assessment – Work Resolve Mediation

Workplace

Assessment

Workplace assessments offer organizations a structured and confidential way to hear employee concerns and gather actionable suggestions for enhancing the overall work environment. As a former human resources executive and seasoned employment attorney, Antone Melton-Meaux is adept at creating a safe space where individuals feel heard and are open to sharing their experiences so that avenues to improve workplace culture can be identified.

Workplace assessments allow for the gathering of insight into internal dynamics and processes through confidential interviews with staff so that adjustments can be made for the betterment of the organization.

Assessment

Process

While each workplace assessment is tailored to the specific circumstances, core components guide the process.

Initial Intake

A meeting with organizational leadership is held to gather background on general concerns and relevant team dynamics, as well as ensure institutional commitment to the assessment process.

Initial Intake

Intervention

Antone conducts voluntary, confidential interviews with individual employees who are invited to participate by leadership. The conversations are designed to encourage employees to openly share their perspectives on workplace issues such as culture, team dynamics, leadership effectiveness, and communication gaps.

Intervention

Post-Intervention

Leadership receives a comprehensive summary of key themes, observations, and recommended next steps to help improve the overall working environment. The summary protects employee confidentiality while providing meaningful insights. If necessary, a restorative mediation session can be facilitated with specific individuals to address more specific issues.

Post-Intervention

ASSESSMENT

Examples

Improving Morale

A hospital was struggling with low morale of clinical staff. Over one week, the staff participated in confidential and voluntary interviews to reveal opportunities for growth in leadership development, staffing resources, and communications. Hospital leadership received specific and timely recommendations for workplace improvement.

Insights on a Better Workplace

A midsize for-profit business was seeking insights on ways to improve the workplace experience. Over a two-week period, all staff was invited to participate in confidential interviews. The feedback revealed opportunities for growth in training, communications practices, and culture. Leadership received specific recommendations and a timeline for implementation as part the workplace improvement plan.